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Store Policies







Demure by J Cosmetics – Store Policy

Returns must be made within 14 days of purchase and must include the original receipt.

The sender is responsible for all shipping charges.

Unopened merchandise with all original packaging may be exchanged or returned for a full refund to your credit card, less shipping charges.

Opened merchandise will receive a credit or may be exchanged for other products.

Products damaged in shipping will be exchanged immediately or a full refund will be issued as soon as the damaged product is received back at Demure by J. You will be reimbursed for shipping charges.

All refunds will be issued to the card the original purchase was charged to.

Contact us for return arrangements HERE

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